Croydon London Premium Service Center

UKVI (UK Visas and Immigration) formerly known as Home Office UKBA Public Enquiry Office processing of same-day visa applications.

Croydon Premium Service Centre

Lunar House
40 Wellesley Road

Opening Hours - Monday, Thursday, Friday and Saturday, 8am to 5pm
Tuesday and Wednesday, 8am to 8pm
by appointment only.

Main applications considered are:

Settlement, Indefinite Leave to Remain – SET(O) and SET(M)
Leave to remain application – FLR (O), FLR (M), PBS dependants
Tier 1 General Leave extensions
Tier 2 Sponsored migrant workers
Tier 4 Students
Tier 5 Temporary and charity workers

EEA applications for EEA applicant


Lunar house is located just a 5 minute walk from East Croydon and West Croydon National Rail train stations. Journey times from both London Bridge and Victoria to East Croydon are about 15 mins, they run on average every 15-20 mins.
West Croydon station is served by trains from Sutton through to London Bridge and Victoria. Central London trains run less frequently and the journey times are longer via West Croydon.

Croydon is also served by a tram network linking Wimbledon through Croydon to Beckenham Junction.

Driving to Croydon is not recommended especially around rush hour. The A23 routes south from London and north from M25 to Croydon are notorious traffic congestion black spots.

Parking: – there are two NCP multi-story car parks very close to the Croydon PSC, one directly opposite Lunar house Public Entrance and the other in Landsdown Rd. There are also several side roads with parking meters – the parking wardens in this area are enthusiastic.


Applicants enter via Lunar House’s Public Entrance adjacent to the main road. Hot drinks must be disposed of prior to entry. You will be asked by security guards for proof/printout of your appointment booking. Depending on how busy the service centre is, you may have to sit or stand and wait for up to 15 minutes in a holding area before passing through the airport style metal detectors – coats, belts and watches have to be removed, contents of pockets are to be put in to trays to be scanned/xray. I-pad and laptops are to be removed from bags.

The Premium Service Centre in Croydon’s Lunar House is on the 3rd floor. Same-Day service applicants exit the lift/stairwell to the right where they are directed to the customer services desks.

Same-Day Premium ServIce applicants register their arrival by presenting the following items to the Customer’s Service Desk:

  • PSC Booking reservation (containing the Booking Reference Number eg. BRN-4-2-Xxxxxx)
  • Proof of online payment
  • Current passport(s) (+ old passport(s) if they have the current UK visa)
  • Biometric Residence Permit (BRP) if they have one
  • Fully completed / signed application form(s).
    ** It is ESSENTIAL that you have the latest version of the application form